Frequently Asked Questions
Do you offer shipping?
Shipments are currently only available within the island of Montreal, Laval and Longueuil. Shipments are delivered every Friday. Orders must be placed by Thursday, 3pm EST in order to have it delivered the same Friday. Orders placed after the 3pm deadline on Thursday will be shipped the following week. You will be notified by email when your order is on its way. Please make sure someone is home to receive the products as they are frozen and will be left at the door.
Is there a shipping fee and minimum order for delivery?
Local delivery is available for a flat fee of $10. Free shipping is available on orders over $50.
How is my product shipped and stored?
All products are stored frozen and transported in a frozen truck. Please make sure to be home for delivery as products will be left at the door.
What are my ordering options?
We offer both at home delivery and in-store purchases. Please note that the online store carries different items than in store.
Is there a fee for pickup?
There are no additional fees for in-store pickup.
What are your regular store hours?
For in-store purchases, our regular business hours are: Wednesday to Friday 10am-6pm and Saturday 9am-3pm.
Where can I find discounts codes, offers and other promotions?
Sign up to our weekly newsletters or follow us on social media for contests, new product releases and more!
Do you offer Halal products?
Yes, we do carry some specially marked Halal items both in the store and online.